Frequently
Asked
Questions
How much does it cost?
We have an introductory offer for new customers priced at £350 + VAT which includes a full system, comprised of 1x till screen, 1x cash drawer and 1x 80mm thermal printer. Our ongoing monthly payment covering maintenance, cloud storage, technical support and licensing is £10 + VAT per week.
How do I set it up?
Our ‘plug and play’ systems are easy to set up, even for those who aren’t tech savvy. Plug the till into the electrical port and into the router, turn it on and you’re good to go! All we need is the local IP address beforehand to set up the printers on the same network and we’ll post the hardware to your door.
Do I get any training to use the system?
Yes, we provide a full training course on how to use the till front end and back end so you’re able to add your own products, staff members and print daily reports.
What kind of support do you provide?
We offer telephone and remote support for customers, as well as chat and telephone support after hours. Most issues can usually be fixed remotely by one of our team taking access of the till, or we can walk you through how to make any changes over the phone.
Where are you located/where do you service?
We are a Brighton based company; however, we have customers across the entire UK and offer support and servicing nationwide.
Can I access my businesses data when away from the shop?
Yes, you can access information relating to your business from any web device, such as laptops, phones, or tablets.
